Warranty

Warranty

Outdoor furniture

All Weather Wicker - 3 year repair or replace warranty for fading or peeling of the wicker and 2 year repair or replace warranty for fading of the fabric.

Aluminium - 2 year structural warranty and 1 year repair or replace warranty for the fabric.
(Glass, normal wear and tear, commercial use is not covered in our warranty)

Teak - 1 year limited repair or replace warranty. 

See the Care Instructions page for more information.

Alfresco furniture (includes stone, natural rattan, rustic wood)

1 year limited warranty. *Not covered if placed in full weather. (Normal wear and tear and commercial use is not covered in our warranty)

Requests for warranty

All warranty requests are assessed on a case by case basis. Please send images of your request and a copy of your invoice to [email protected] and we will access the photos and then action as required.